Privacy Policy

This privacy policy describes how Kavixa.com (the "Site" or "we"), operated by Evozone Eco Ltd, collects, uses, and discloses your personal information when you visit or make a purchase on the Site. Our store is hosted on Shopify Inc.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can identify a person as "Personal Information." Here is the information collected and its purpose:

Device information

• Examples: browser version, IP address, time zone, cookie information, sites or products viewed, search terms, interactions with the Site.
• Purpose: to load the Site accurately and analyze its usage to optimize it.
• Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
• Disclosure: shared with Shopify, our processor.

Order information

• Examples: name, billing address, shipping address, payment information (credit card numbers), email address, phone number.
• Purpose: to provide products/services, process payments, arrange shipping, provide invoices/confirmations, communicate with you, detect fraud, and, with your consent, send information/advertisements.
• Source : collected from you.
• Disclosure : shared with Shopify.

Customer support information

• Examples : name, email address, phone number, order details.
• Purpose : to provide customer support.
• Source : collected from you.
• Disclosure : shared with Shopify and our customer support partners, if applicable.

Minors

The Site is not intended for individuals under 18 years old. We do not intentionally collect their personal information. If you are a parent/guardian and believe your child has provided us with data, please contact us at support@kavixa.com to request their deletion.

Sharing of Personal Information

We share your information with providers to deliver our services :

• Shopify powers our store. More information : https://www.shopify.com/legal/privacy.
• We may share your data to comply with laws, respond to legal requests, or protect our rights.

Behavioral advertising

We use your information for targeted advertising :

• Google Analytics analyzes the use of the Site. More information : https://policies.google.com/privacy?hl=fr. Unsubscribe : https://tools.google.com/dlpage/gaoptout.
• We share data with advertising partners via cookies (subject to your consent).
• More on targeted advertising : Network Advertising Initiative.

Opt out of targeted advertising :

• Facebook : https://www.facebook.com/settings/?tab=ads
• Google : https://www.google.com/settings/ads/anonymous
• Bing : https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Digital Advertising Alliance: http://optout.aboutads.info/

Use of Personal Information

We use your data to sell products, process payments, ship orders, and inform you about new products/services/offers.

Legal basis (GDPR)

For EEA residents, we process your data on these bases:

• Your consent;
• Performance of the contract with you;
• Legal obligations;
• Protection of your vital interests;
• Public interest;
• Our legitimate interests, without overriding your rights.

Retention

We retain your data after an order, unless a deletion request is made. See "Your rights."

Automated decision-making

For EEA residents, you can object to automated decision-making that has legal effects. Shopify uses limited automated decision-making to prevent fraud:

• Temporary blocking of IP addresses linked to failed transactions (a few hours).
• Temporary blocking of credit cards linked to these IPs (a few days).

Your rights

GDPR (EEA)

You have the right to access, transfer, correct, update, or delete your data. Contact us at support@kavixa.com. Data is processed in Ireland and then transferred to Canada/United States. More on Shopify's GDPR: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA (California)

You have the right to access, transfer, correct, update, or delete your data. Contact us at support@kavixa.com. You can designate an authorized agent for these requests.

Cookies

Cookies are small files stored on your device to enhance your experience (login, preferences). We use:

• Functional/Essential: for the cart, payment, login (_un, _secure_session_id, cart, etc.).
• Analytics: to analyze usage via Google Analytics (_s, _shopify_s, _y, etc.).
• Marketing: for personalized ads (with consent).
• Search: to display relevant results.

Third-party cookies include Google Analytics, Google Tag Manager, Facebook, Instagram. Persistent cookies last from 30 minutes to 2 years; session cookies expire at the end of the browsing session.

You can manage cookies through your browser settings (Chrome, Safari, Firefox, Edge, Internet Explorer). More info: http://www.allaboutcookies.org. A consent banner appears on your first visit to accept/reject non-essential cookies.

Do Not Track

We do not modify our practices in response to 'Do Not Track' signals due to the lack of uniform standards.

Changes

We may update this policy to reflect changes in our practices or for legal/regulatory reasons.

Contact

For any questions or complaints, contact us:

Evozone Eco Ltd
First Floor Office 3 Hornton Place, London, W8 4LZ, United Kingdom
Email: support@kavixa.com

Last updated: 22/05/2025

If dissatisfied with our response, contact the data protection authority: https://www.cnil.fr/fr/plaintes.